The Niagara Falls USA FAM Passport provides frontline hospitality employees with complimentary or discounted access to some of the region’s most iconic attractions. From the thundering roar of the Falls to immersive cultural experiences and outdoor adventures, this is your chance to explore it all so you can better share it with guests and enjoy it yourself.
To ensure a smooth and enjoyable experience, please review the details below for each attraction included in the Niagara Falls USA FAM Passport before your visit. Each participating location may have specific guidelines, hours of operation, seasonal availability, reservation requirements, or blackout dates. FAM Passport MUST be presented at each location.
Submit Your Passport & Enter to Win a $500 Visa Gift Card
Explore 10 or more attractions and submit your completed passport for a chance to win a $500 Visa gift card. Completed passports can be dropped off at the Niagara Falls USA Official Visitor Center (open daily, 8:30 a.m.–5 p.m.), or emailed as a photo to pshanley@niagarafallsusa.com for entry.
- A free wine tasting for the hospitality employee and 50% off for one guest.
- 10% off bottle purchases.
- Must be 21 or older.
- Valid through December 31, 2026.
- Two complimentary flights (wine tastings) per passport.
- Must be 21 or older.
- Closed on Thanksgiving and Christmas Day.
- Valid through December 31, 2026.
- Complimentary admission for the employee and a guest.
- Reservations are recommended, and you must identify that you are part of the 2026 FAM Passport group. Guests without reservations will be subject to capacity limits at the time of visit.
- Weekday visits are recommended.
- Valid through July 31, 2026.
- Two free wine tastings, one for the hospitality employee and one for a guest.
- 10% off purchases.
- Must be 21 or older.
- Not valid on weekends during September and October.
- Valid through December 31, 2026.
- Two wine tastings at 50% off.
- 10% off any wine bottle purchase at the main location only (1243 Ridge Rd., Lewiston)
- Must be 21 or older.
- Valid through June 30, 2026.
- Buy one, get one free wine tasting and 10% off a bottle of wine.
- Must be 21 or older.
- Valid through December 31, 2026.
- Two tickets for the Cave of the Winds, Niagara Scenic Trolley, and free parking for one vehicle (as available).
- You must call (716) 278-1762 to book your reservation for a time at the Cave of the Winds. Let them know you are part of the 2026 FAM Passport group.
- Valid through the 2026 season.
- One free wine tasting.
- Must be 21 or older.
- Valid through September 19, 2026.
- Complimentary admission for the employee and a guest; or, for the employee and their dependent children.
- Open daily from 9:00 a.m. to 5:00 p.m.
- Valid through October 31, 2026.
- Free for the hospitality employee and one guest for any scheduled tours listed here.
- Must register by calling (716) 349-7998.
- Two free general admissions, not valid for special events. No preregistration is required.
- Please visit carrouselmuseum.org for museum dates and times.
- Check-in location: Gift Box at the Beach, Lakeview Village Shoppes, 5955 Ontario St. #4, Olcott, NY 14126.
- May hours: Weekends Only, 12 p.m. - 6 p.m. | Memorial Day to Labor Day: Open Daily, 12 p.m. - 6 m. Sunday to Thursday; 12 p.m. - 8 m. Friday & Saturday | September & October hours: Weekends Only, 12 p.m. - 6 p.m.
- Hospitality workers will receive a gift bag filled with Olcott Beach swag, a ticket to ride the carousel, and coupons for area businesses.
- Employees are encouraged to visit the following places in Olcott Beach on their visit (all within walking distance of the Lakeview Village Shoppes):
- Olcott Beach Carousel Park (Main Street)
- Ye Olde Log Cabin Museum (Krull Park)
- Olcott Beach Replica Lighthouse (Ontario Street)
- Olcott Swimming Beach (Ontario Street)
- Two tickets for the hospitality employee and one guest.
- Fireworks flights not available with this offer.
- Valid through the 2026 season.
- Two free tickets.
- Offer valid from May 11 through October 16, 2026.
- Email captainmike@lockportlocks.com to make reservations. No phone calls, please.
- Complimentary admission for the hospitality employee and one guest.
- Valid anytime during the 2026 season.
- Admission is dependent on availability.
- Check showtimes at nfmagic.com.
- One free ticket through June 2026.
- See your General Manager/Supervisor for tickets.
- Buy one, get two free tickets.
- FAM Passport holder can purchase their ticket at the front desk upon arrival.
- Please check out the website for up-to-date information about our hours. Open Wednesdays-Sundays from 10:00 a.m. to 5:00 p.m.; open on Tuesdays during the summer months.
- Last ticket sold at 4:30 p.m.
- We are closed on most federal holidays, except Juneteenth.
- Valid through December 31, 2026.
- Complimentary admission for the employee and a guest; or, for the employee and their dependent children.
- Open Mondays-Saturdays from 9:00 a.m. to 5:00 p.m.
- Valid through October 31, 2026.
- Two free tickets.
- Blackout dates: May 23-24, and July 4, 5, and 6.
- Valid through September 1, 2026.
- Please check in at the cafe or chocolate counter when you arrive. One of our team members will give you guidance on how to walk through the self-guided tour.
- Once the tour is completed, stop at the chocolate counter for your free samples of our orange chocolate and sponge candy.
- One free helicopter ride for the hospitality employee and 40% off for one guest.
- A free VR experience for the hospitality employee and one guest.
- Valid through December 31, 2026.
- Two free wine tastings for the hospitality employee and one guest.
- Must be 21 or older.
- Valid through December 31, 2026.
- Buy one, get one free wine tasting and 10% off purchases.
- Must be 21 or older.
- Valid through December 31, 2026.
- One free tasting and 10% off bottle purchases.
- Must be 21 or older.
- Includes both locations: 28 Old Falls Street, Niagara Falls, NY 14303 and 7171 East Lake Road (Route18), Appleton, NY 14008.
- Valid through December 31, 2026.
- Free admission for the employee and 27% off for additional guests (up to 3 guests).
- Not valid on holidays or on weekends from June 15 to September 15, 2026.
- Offer will expire at the end of the 2026 season. Employees should inquire ahead of time as dates and availability may vary due to weather and business demand.
- Reservations are strongly recommended by calling 1-888-438-4444 (This discount/promotion cannot be booked online).
- Guests must be a minimum of 40" tall to ride the DRY Freedom Jet, 44" tall to ride the WET Jet.
- WET Freedom Jet seats (front power rows) are adult only, over 100lbs and 13 years old. All guests must fill out a Participation Waiver upon arrival. Guests aged 13-15 years old must be seated with a guest who is 16 years or older to ride the first 3-4 rows of the boat, with an adult chaperone (18+) on board. Guests aged 16-17 years old can ride the first 3-4 rows of the boat with an adult chaperone (18+) on board. Guests under 18 years old are not permitted to ride without an adult chaperone (18+).
