Tour & Taxi Test Information

The requirements below are necessary to become a Niagara Falls USA tour guide or taxi driver.

Effective April 2017, all individuals must successfully complete EXP Niagara prior to scheduling the tour guide or taxi driver written test. EXP Niagara is the official destination education and visitor services online training program facilitated by Destination Niagara USA. The program consists of eight video-based programs which are housed on an e-campus and can be accessed from any computer, tablet or mobile device. A valid email address is required.

To enroll in EXP Niagara, call (716) 282-8992 x316.

Tour Guide and Taxi Driver Study Materials

After successful completion of EXP Niagara, individuals can begin studying for the Niagara Falls USA tour guide or taxi driver test. The test consists of fill in the blank and multiple choice questions. Click on the links below to download the study materials, or if you prefer hard copies, visit the Niagara Falls USA Official Visitor Center during normal business hours to pick up.

  1. Basic Information and History of Niagara Falls - a complete guide to the history and facts of the region
  2. Niagara Falls USA Travel Guide - variety of destination articles, business listings, and annual events
  3. Niagara Falls USA Walking Map - map of downtown Niagara Falls, NY
  4. Niagara Falls State Park Map - map of Niagara Falls State Park, including points of interest

In addition, for the taxi driver test only, download the New York State Department of Motor Vehicles Drivers Manual, or obtain a copy by visiting your local DMV.

Schedule a Written Test

Destination Niagara USA administers all written tests at the Niagara Falls USA Official Visitor Center, 10 Rainbow Blvd., Niagara Falls, NY 14303. Complimentary parking is available in the adjacent lot at the corner of Rainbow Boulevard and First Street; park in one of the designated spaces with signage reading, "Official Visitor Center Parking."

To schedule a tour guide or taxi driver written test, call (716) 282-8992 x311. Test times are available by appointment only, Monday through Friday. Walk-ins will not be accepted.

  • Each written test is $10.00, cash only, and a receipt will be provided.
  • Bring photo ID.
  • No phones or notes are allowed in the testing room.
  • Guests who accompany you may not enter the office area or testing room.

Upon passing, you will receive a certificate of completion, which you can then bring to Niagara Falls City Hall to continue the certification process.

  • To pass the Niagara Falls USA tour guide written test, you cannot have more than 10 out of 50 questions answered incorrectly.
  • To pass the Niagara Falls USA taxi driver written test, you cannot have more than 6 out of 35 questions answered incorrectly.

If you fail any written test, you must wait at least 24 hours before retaking another test. Each written test attempt costs $10.00 cash.